Returns & Exchanges

At Hyperlite Mountain Gear, we stand behind the quality of our gear and want to ensure you have the perfect fit for your adventures. If you are not completely satisfied, we accept returns and exchanges on unused items within 30 days of purchase.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the gear is in new, unused condition.

3

Attach Shipping Label

Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return box.

4

Drop Off and Track

Drop your package off at any authorized shipping location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing